Privacy

Privacy policy

Last updated: 5 September 2026.

Controller

CostaVida Assistance. Contact: info@costavidaassistance.com.

Purpose and data

We process identification, contact and request details to reply, assess the requested service and take pre-contractual steps where applicable. Do not submit medical data, identity documents or particularly sensitive information through the form.

Legal basis

Processing is based on your consent and, when you request a proposal or service, on taking pre-contractual steps at your request.

Recipients and retention

We do not disclose data unless legally required. Necessary hosting, email and maintenance providers may access it under confidentiality obligations. We retain requests only as long as necessary to handle them and meet applicable legal duties.

Your rights

You may request access, correction, erasure, objection, restriction or portability by emailing the address above. You may also complain to the Spanish Data Protection Agency.